±¬ÁÏÍø

Affiliate Access

Overview

PCC’s Affiliate Request solution utilizes a combination of Google Forms,  AODocs, Kace – Service Desk, and Docusign technologies to streamline the Affiliate Request process.

An Affiliate, in this instance, refers to a partner, intern, vendor, contractor, or other long-term guest who is not an employee of PCC. This process allows a ±¬ÁÏÍømanager to request access to ±¬ÁÏÍøtechnology resources for an Affiliate, such as wireless or remote access.

Acceptable Use and Conduct

Privileged access to PCC’s facilities, information systems, and other secured resources brings with it heightened responsibility, obligation, and liability.

Guests and contractors invited by ±¬ÁÏÍømanagers to observe, maintain or enhance ±¬ÁÏÍøservices or facilities are bound by the same high standards of appropriate conduct and acceptable use of resources that all ±¬ÁÏÍømanagers and staff must abide by. In particular, all guests and contractors are expected to treat the valued customers the college exists to serve, our students, with respect and deference at all times.

Please make sure any guests or contractors you invite understand the statutes, regulations, and policies that govern the lawful, respectful, and appropriate handling of the privileged access to student contact and student records that they may be granted to carry out the tasks they have been invited to perform.

Guests and Contractors are strongly encouraged to review all ±¬ÁÏÍøcollege policies and observe them with the understanding that the college is a place of business where students come for the sole and serious purpose of obtaining specialized educational services often unavailable to them by other means, and that an invitation to ±¬ÁÏÍøis not an invitation to observe or interact electronically or in person with ±¬ÁÏÍøstudents or with information about ±¬ÁÏÍøstudents in any ways not explicitly required by the nature of the invited activity.

Wireless access

±¬ÁÏÍøguests can access wireless by connecting to the PCCGuest network. The PCCGuest network provides limited internet access and restricts access to some ±¬ÁÏÍøwebsites and systems. If long-term, or more unfettered access is required, request affiliate access as described below. For additional information on how to connect your device to PCCGuest, please take a look at our Wireless Network Access page.

Affiliate access for accounts, hardware, and software

To provide guests or contractors access to ±¬ÁÏÍøenterprise systems, computers, equipment, or software needed for a successful visit, the manager of the hosting department needs to complete the Affiliate Access Request form. Managers can access this form in My±¬ÁÏÍøon the Managers page.

The form will ask for/gather the following pieces of information:

• ±¬ÁÏÍøManager:
  • Name
  • Email Address
  • Department
  • Phone Extension
  • Title
• Affiliate:
  • Name
  • Email Address
  • Phone Number
  • Birth date (Month/Day)
• Access needs:
  • VPN
  • H-Drive
  • Spaces
  • Perceptive Content
  • Kace Service Desk Ticketing System
  • AMAG
  • Banner
• Date access is needed:
  • Start Date
  • End Date

Contact the Service Desk in advance of the visit to discuss other necessary arrangements or if you have questions about the process.