Resources
FMS Notifications
- Service Request Center (SRC) hours of operation are Monday – Friday 7:00 a.m. – 3:30 p.m.
- Please refer to the Central Distribution Services (CDS) webpage for mail and package delivery service updates.
- Any facility questions, concerns, and feedback may be submitted by:
- Emailing the Service Request Center: src@pcc.edu
- Calling the SRC: 971-722-4800
- Submitting Requests/Feedback through
Brass key requests FAQs
These FAQs apply to ±¬ÁÏÍøbrass keys that open doors (not cabinets, padlocks, or card access readers)
Who can request keys?
- Administrative support staff and managers may request keys.
- All other ±¬ÁÏÍøstaff must contact their department admin or manager for door key requests.
- Vendors and others not employed by ±¬ÁÏÍømust go through a ±¬ÁÏÍødepartment that will be responsible for tracking their keys and ensuring they are returned.
How are keys requested?
- Use the to submit your request.
- If you have never used ReADY, see the ReADY request first-time user guide to walk through setting up your ReADY account.
Who authorizes keys?
- General-purpose classroom keys are authorized by admins or managers and the Lock Shop.
- Office keys are authorized by a department manager and the Lock Shop.
- Campus master keys are authorized by Public Safety, Facilities Management, and the Lock Shop.
- District master keys are authorized by the directors of Public Safety, Facilities Management Services, and the Lock Shop.
How are keys issued?
- Keys are issued to staff from the campus Public Safety Department offices. Staff must show identification in order to pick up keys.
- Keys may be picked up by a delegate, however their name must be provided in the key request.
Who is responsible for tracking college keys?
- The Lock Shop is responsible for assigning and tracking keys in a secure system.
- ±¬ÁÏÍømanagers are responsible for returning keys to the Lock Shop at SY CSB 314 when staff end employment, transfer departments, or the keys are no longer needed.
- Admins and managers are responsible for tracking their department staff keys and ensuring ±¬ÁÏÍøkeys are returned when staff no longer need them.
Are ±¬ÁÏÍøkeys transferable from one employee to another?
- An authorized person may transfer keys from one ±¬ÁÏÍøemployee to another in their department. They must send an email to: fms-lockshop-group@pcc.edu with the stamping on the keys (i.e. BA10 C120) and the employees’ names and G numbers they are transferring keys to and from.
What should I do if the keys are lost or stolen?
- Submit a Lost/Stolen key form and notify your manager and department admin. Lost/Stolen key form.
Can I duplicate my ±¬ÁÏÍøkeys?
- Duplicating any ±¬ÁÏÍøbrass door key is not allowed.
- Additional keys may be requested through .
Room Locator Maps

You can also use the interactive accessible building features map.
- Cascade campus
- CLIMB Center
- Columbia County Center, OMIC
- Downtown Center
- Hillsboro Center
- Newberg Center
- Opportunity Center at 42nd Avenue
- Rock Creek Campus
- Southeast Campus
- Swan Island Trades Center
- Sylvania Campus
- Vanport Building
- Willow Creek Opportunity Center
Evacuation Maps
The
